Meet our dedicated team of technicians, your trusted allies in the ever-evolving digital landscape. Each one is committed to safeguarding your business, armed with the expertise and empathy to ensure your operations run smoothly. With us, you’re not just a client; you’re a partner. We’ve got your back, always.
The Emeritus Bridge Bed Maintenance Program
Outsource today. In-house tomorrow
Overview
Hospitals, and especially HTM managers, take pride in providing in-house service. But hospital beds have always been a struggle. The Emeritus Bridge Program changes that. This structured service and transition program gives hospitals the full benefits of an expertly managed bed maintenance operation today, while building the internal capability to sustain it independently tomorrow.
Ready to take pride in your own in-house bed program? Let’s build the bridge together.
1
Phase 1 - Launch & Deploy
Emeritus recruits, hires, and trains dedicated technicians who meet your hospital’s HR and compliance standards. Every technician completes the Emeritus SuperTech Certification before deployment, ensuring consistency, quality, and readiness from day one.
- Program Design, Development, and Launch
- Initiate the Emeritus proven bed tech recruitment program
- Provide Emeritus Bed Tech training through the Emeritus Training Center
- Launch deployment strategy, audits, triage, MEMP
- Start or Continue PM schedule and on-site parts inventory setup
- Establishment of performance metrics and reporting cadence
2
Phase 2 - Operate & Optimize
During this stage, Emeritus operates your bed program end-to-end – delivering the gold standard of Bed Maintenance 2.0. Our onsite team executes a well-optimized, perfectly run bed management program that goes far beyond break-fix and PMs, adding tangible operational and clinical value:
- Dedicated Technicians Provide Always On-Site Service Model
- All Makes, All Models, OEM-Neutral
- Firm Fixed Fee Contracting Reduces Admin Burden
- Profit-Sharing Mechanism to align Business Objectives
- Workflow Analysis & Improvement
- Relationships, Rounding & Response Times (near zero)
- Continuous User, EVS & Transporter Training
- RTLS Support
- Non-Patient Transport Support
- Access to add-ons such as Mattress Maintenance and Mattress Protection Add-Ons
Extracted Value:
- No burden on existing Biomed teams
- Elimination of hidden costs
- Reduction of rentals and patient risk
- Extension of equipment life cycle
- Boost to user morale and patient satisfaction
- Improved patient throughput and bed availability
- Enhanced regulatory compliance
- Reduction in facility damage & avoidable repairs
- Reduce HAIs including C-Diff by up to 35%
- Continuous improvement & lower administrative burden overall
3
Phase 3 - Transition & Empower
In the final phase, Emeritus transfers full program ownership to your hospital, including the Emeritus trained technicians and complete operational infrastructure.
- Transition of Emeritus technicians to hospital payroll
- Hospital-owned CMMS training and monitoring configuration
- Manager training and leadership documentation
- MEMP, AEM, SOP library, Service Literature, and SW Tools
- Complete parts inventory, vendor database and account setup support
- Tools and test equipment transition as needed
- Quarterly Business Reviews & Trend Analysis handoff
- Replacement planning with Beyond the Transition
- Training & Certification renewals through the Emeritus Skilz Shop
- Future tech recruiting via the SuperTech Pipeline
- Mattress programs & barrier management
- Technical support and parts sourcing
- Advisory support, Remote management and KPI reviews
- Surge staffing for audits, expansions, or decommissions
Why Emeritus
- Proven Bed Maintenance 2.0 Gold Standard
- SuperTech-Trained Technicians and Managers
- National reputation for transparency, reliability, and excellence
- Veteran-Led, Premier (Conductive) GPO Partner, Texas HUB-Certified Partner
We help hospitals go from vendor dependence to self-sufficiency.